20th March 2020
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Question: I was shopping in Tesco when I tripped over the entrance mat and sprained my wrist in the fall. How do I make a compensation claim?
Answer: Just call Clearwater Solicitors to find out more about claiming compensation against Tesco or to start making a claim today. Dial 08000 430 430 or fill in our online enquiry form to get started.
Trips over uneven flooring in Tesco can lead to serious injuries, and if these accidents are caused by the negligence of Tesco or its employees, then you can claim compensation against the company. Entrance mats must be secured to the floor and well maintained, so fraying edges or looseness does not lead to preventable accidents. All of Tesco’s premises must be kept clean and safe for staff and customers to walk around on, and if the company fails to do this, it can be deemed to have been negligent in its duty of care towards its customers and employees.
You should go to the doctor or hospital to have your sprained wrist checked out and treated, as your medical records will support your compensation claim and you will only be allowed to make a claim if you can demonstrate you were injured in the accident. You should also tell Tesco about the trip and ensure they record it in the accident book.
If you took photographs of the entrance mat after you tripped over it, you can use these photographs to bolster your claim. If Tesco has not yet repaired the entrance mat, then take a visit to the store and photograph it now. You can also take down the names of anyone who witnessed your accident, as they may be able to corroborate your story and help you demonstrate Tesco’s negligence.
Tesco’s insurers may offer you a small sum of money or an unsolicited compensation settlement, but you should not accept anything from Tesco until you have spoken with personal injury solicitors. Call us on 08000 430 430 or provide a few key details in our online enquiry form to get in touch with us.