20th March 2020
The worldwide spread of the Coronavirus has resulted in emergency measures and Government guidance about restricting physical contact with other…
Question: I was burned while having my hair waxed in a beauty salon. It took a few months for me to recover from the injury. How do I make a compensation claim?
Answer: It sounds like you can make a personal injury claim against the beauty salon – you should speak with compensation claims solicitors to find out more. Call us on 08000 430 430 or fill in our online enquiry form to discuss the details of your case with our legal advisors.
Beauty salons have a duty of care towards their customers, and if you suffer a waxing injury that could have been prevented with better staff training or an improved standard of care, you may be able to make a skin waxing injury claim. Waxing is a potentially dangerous procedure and must be completed in a careful, professional manner if injuries are not to occur.
You should be fully informed about the risks of skin waxing before you undergo the procedure and the waxing should be done in as safe a way as is reasonably possible. When beauty salons fail to ensure their customers consent to the risks of waxing or do not wax people in a safe manner, then they could be liable in personal injury claims.
However, you will also have to demonstrate that the beauty salon’s negligence led to a preventable personal injury, so you will have to visit a healthcare facility such as a doctor’s surgery or the hospital to have your burns examined and treated. These injuries will be recorded in your medical record, and the extent of these injuries and your long-term prognosis will impact the size of your compensation claim.
You should also tell staff at the beauty salon that you suffered an injury in their premises, and ask them to record the details of your wax burn in their accident book. The beauty salon may admit liability and its insurers may offer you compensation, but you should not accept this until you have spoken with personal injury solicitors.