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Claiming compensation after being burnt in a restaurant

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Question: I was having a meal in Frankie and Bennys when a waitress spilled a coffee on me, leaving burns on my arm that required hospital treatment. Can I make a compensation claim?

Answer: It sounds like you should be able to make a compensation claim after being burned or scalded in a restaurant – get in touch with Clearwater Solicitors to discuss your claim with experts. You will have to be able to demonstrate that the accident occurred due to the carelessness or negligence of the restaurant’s staff or management and that your injuries were sustained as a direct result of this negligence.

You will not just be compensated for your pain, suffering and loss of amenity – you will be able to recover any financial losses you incurred as a result of the accident as well. You should keep documentation that relates these quantifiable losses and provide these to your personal injury solicitors so they can calculate how much compensation you can claim against Frankie and Bennys. Following the restaurant accident, you may be approached by Frankie and Bennys’ public liability insurance providers, which might make an unsolicited compensation offer. Do not accept this until you speak with Clearwater Solicitors, as we will ensure that you recover all the money you deserve.

You should report the accident to the store and ensure they keep a record of it in the accident book. Ask for a copy of the accident book report, take photographs of your injuries and the scene of the accident, and take down the contact details of anyone who witnessed the accident. Because  you visited the hospital to have your restaurant burn injuries treated, your injuries will be recorded in your medical records, which will help you prove that you sustained them as a direct result of the accident.

Then, speak with Clearwater Solicitors about your injuries to start making a compensation claim. Call 08000 430 430 to speak with an expert, or fill in our online enquiry form and we will call you back as soon as possible.

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