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Claim compensation for prescription error at pharmacy

Question: I received the wrong medicine at the Boots pharmacy and this made me ill – can I make a compensation claim?

Answer: If you suffered an illness or other injury after receiving the wrong medicines at a pharmacy, then you should have the right to make a clinical negligence claim. The consequences of receiving the wrong prescription can be serious – illnesses can become worse when people do not receive the right medicines, or people can experience life-threatening allergic reactions or overdoses, or can become drowsy or sick when they take the wrong drugs.

Pharmacists have a duty of care towards their customers, and as a result, they must make all efforts to ensure that they complete prescriptions properly. However, prescription errors are not always due to the negligence of pharmacists – GPs may fill out prescriptions incorrectly by prescribing the wrong dose or the wrong drug. The value of your pharmacy accident compensation claim will depend on how serious your injuries were. It will be handled by an insurance company – pharmacists must ensure they have insurance to protect them in the event of prescription error compensation claims.

If you speak with Clearwater Solicitors, we can help you identify the person or organisation who was responsible for your prescription error and help you start gathering evidence and making a compensation claim. You should report the accident to the pharmacy or at the hospital it happened at and try to gather evidence to support your claim, such as the erroneous prescription and the receipt you receive. Our medical negligence solicitors can help you do so. You should also speak to a doctor or GP to have your health problems assessed and recorded in your medical records.

If you would like to find out more about making a medical negligence claim against a pharmacy or GP following a prescription error, then call Clearwater Solicitors today. Just dial 08000 430 430 to speak with an advisor, or fill in our online enquiry form and we will get back in touch with you as soon as we can.