s The Most Experienced Personal Injury & Family Law Firm UK logo

Simply clear and straight forward advice from our team of industry experts

Call Clearwater Solicitors today to start your case

Can I Claim for Accident at Debenhams?

Get In Touch Today

If you’ve been injured in Debenhams, call Clearwater Solicitors to find out if you can make a Debenhams store accident claim! If you get in touch with us, you can rest assured your Debenhams accident claim is in good hands – just call us on 08000 430 430 or fill in our online enquiry form to get started!

Debenhams accident claims

Debenhams has a duty of care towards its staff and customers. This means it must take all reasonable steps to ensure its stores and car parks are as safe as is reasonably practicable, and can be liable in personal injury claims if it fails to do so. While a variety of accidents can lead to Debenhams injury compensation claims, a few risk factors are particularly prevalent in department stores. These are:

–          Slips and trips in Debenhams

Litter on the floor, wet floors, slippery patches, obstructions in walkways and a huge range of other factors can lead to trips and slips in Debenhams. If the accident was caused by the negligence of the company or one of its employees, the victim can make a personal injury claim against Debenhams.

–          Falling items

Displays, clothes racks, stock and furnishings can fall on customers and lead to serious personal injuries, for which Debenhams can be liable.

–          Manual handling injuries

Staff at Debenhams have a particularly high likelihood of suffering from manual handling injuries. These can occur in accidents at work when employees are carrying heavy items or completing repetitive tasks. However, customers can also sustain manual handling injuries due to Debenhams’s negligence.

Debenhams injury compensation claims case study

A former Debenhams employee was carrying a clothes rail up some staircases with the help of a colleague when her shoulder dislocated and the clothes rail fell on her. Although the injury was very painful, the victim had only just started working at Debenhams, and she managed to put her shoulder back in the socket.  She dislocated the same shoulder several times over the following years and the injury became progressively worse. Investigations revealed she would require an operation to repair the problem.

She decided to claim compensation against Debenhams six years after the accident, and although the three-year statute of liabilities had expired, it was determined that she only realised the extent of her injury three years after the initial injury so could still make an accident at work claim. Debenhams admitted it had failed in its duty of care towards the employee and she received £30,000 compensation.

Make a Debenhams injury claim

If you want to make a compensation claim against Debenhams, you can support your claim by following these steps:

–          Take photographs of the area you fell in and of anything else that relates to your accident

–          Record the names and telephone numbers of any witnesses

–          Tell Debenhams about your accident and ask for a copy of their accident book report

–          See a doctor about your injuries as quickly as possible and have them recorded in your medical records

–          Keep records of your financial losses and expenses

–          Speak to Clearwater Solicitors

Speak to us today to receive clear, professional advice about claiming compensation! Just call 08000 430 430 or fill in our online enquiry form to get started.

Disclaimer – The information in the case study is not legal advice and should not be construed as such. The case study is for information purposes only, to help illustrate to our potential clients the type of claims Clearwater Solicitors can help them with. Clearwater Solicitors has not represented client(s) in the case study unless stated otherwise.

Case Studies

Postman awarded £5000.00 after an accident in Debenhams. read more>>

Our Latest News