20th March 2020
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Mr A had been shopping at his local cash and carry and he was on his way home. He was driving along Leyland Road in Burnley when a vehicle collided into the front of Mr A’s vehicle. The defendant pulled straight out of a side road and caused the road traffic accident. Mr A stayed in his vehicle after the collision because he was in shock. He called his son who lived close by and asked him to attend the scene. The police were called and they were already present when Mr A’s son arrived. The defendant approached Mr A’s son and he apologised for causing the road traffic collision and he also admitted liability. Mr A’s son called an ambulance and he was taken straight to hospital.
Mr A was searching for personal injury solicitorsin Burnley and he contacted Clearwater solicitors and asked them to pursue a personal injury claim for him. Clearwater Solicitors undertook some initial investigations. The third party insurers were contacted and they confirmed that the defendant had reported the accident and that he admitted liability. The claim was accepted by Clearwater Solicitors. Mr Aziz on the portal team was allocated the file and the claim was submitted onto the portal.
The third party insurers contacted Mr Aziz and they stated that they accept the claim and they made a pre-medical offer of £1200 in final settlement. However, they would not make any offers for the hire charges incurred by Mr A.
The third party would still not respond so Mr Aziz wrote a final letter to them to warn that if they didn’t respond regarding the car hire payment the claim would be taken off the portal. The third party did not respond and the claim was removed from the portal.
– The third party were contacted again and were given a further seven days to respond with reasonable offers in relation to the hire charges.
– A response was finally received from the third party insurers and they stated that they dealt directly with the hire company so the claim was exited from the portal for no reason. Mr Aziz advised the third party that the claim would have never left the portal if they had not ignored all of his correspondence and replied to him.
– He also told the third party that the case would remain off portal and he expected offers to settle Mr A’s road traffic accident claim within 21 days because they had already received the medical expert’s report. He said that if he didn’t receive offers within this time proceedings would be issued against the defendant.
– Mr Aziz received no offers from the third party and the case was transferred to Mr Ahmed. Proceedings were issued and the third party were contacted again giving them a further 14 days to make reasonable offers to keep costs at a minimum. The third party finally responded with a settlement offer of £3500 in full and final settlement.
The offer was gladly accepted by Mr A and he said that he was really pleased with the way Clearwater personal injury solicitors dealt with his claim.
Clearwater Solicitors are experienced in handling car accident claims where there the Defendant’s refuse to share information and claims where the third party will not co-operate. If you think you have a case or require further information contact Clearwater on 08000 430 430 or fill in the online call back request.