20th March 2020
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Mrs H was doing the school run where she was heading from work to pick up her children from school. As she was driving down the road she noticed the vehicle in front had made a turn to pull in at the side of the road. All of a sudden the third party driver decided to do a U turn without realising that the claimant was behind and collided into the rear of our client’s vehicle. After the collision both parties exchanged details and continued with the school run. Upon researching personal injury solicitors in Preston on the internet Mrs H contacted Clearwater Solicitors and instructed us to represent her in her road traffic accident claim.
The third party insurers rejected the claim as we had not submitted the third party details to them. We explained that we could not provide these details because we did not have them. Further, we advised this was not a good enough reason to reject the claim as they could simply contact their insured to confirm whether he had been involved in an accident or not. The third party insurers asked us to resubmit the claim on the portal but we refused for the reasons above.
The Third Party insurers reverted to us following their investigation and indicated that liability for the said accident is denied. They were alleging that our client overtook their insured’s vehicle which was indicating to turn right. They made an offer in relation to liability on a 75/25 basis in favour of their client. If our client accepted this she would receive 25% of her total award.
The case was then transferred to our specialist personal injury solicitors where Sohail Ahmed took over conduct of the claim.
– Sohail requested evidence from the third party insurers supporting their version of events.
– Having gone through the evidence we did not believe our client should be held 75% responsible and therefore the offer was rejected.
After further negotiations the third party insurers stated they would admit liability on a 50/50 basis and put forward an offer to settle the claim in the sum of £1175.00 which our client accepted.
We did not believe our client should have been held responsible at all and I recommended the client rejected the 50/50 liability split offer. However, our client did not want to go to Court and therefore decided to accept the offer. Our client completed a feedback form in which she said she was overjoyed with the fact she received £1175.00. Mrs H also refers throughout our client feedback form how happy she was with our service and how our team were friendly and professional at all times and she felt confident in us because we always kept her updated with the progress of her claim. Our client also recommended a friend who had an accident at work whose claim is currently with our specialist personal injury solicitors.
If you have been involved in an accident that was not your fault and are looking for professional and friendly team to represent you in perusing a road traffic accident claim then contact our personal injury solicitors on 08000 430 430 today.